Ford and Yahoo! Team to Serve Consumers Online
DEARBORN, Michigan and SANTA CLARA, Calif. - January 9,
2000 - Ford Motor Company (NYSE: F) chief executive officer
and president Jac Nasser and Yahoo! Inc. (Nasdaq: YHOO) co-founder
and chief Yahoo Jerry Yang announced today that the two companies
are teaming to develop personalized services for Yahoo!®
Autos (http://autos.yahoo.com)
tailored to specific Ford vehicles. Starting today, owners can
access a suite of personalized services for their Ford Motor
Company vehicles (Ford, Lincoln, Mercury, Mazda, and soon Jaguar
and Volvo) at either of two Web sites: Yahoo! Autos or the OwnerConnection.com,
a service from Ford.com.
At either Yahoo! Autos or OwnerConnection, consumers will
be able to access a number of services including: owner guides,
recall notifications, Ford Credit account information, service
reminders and vehicle maintenance logs, trip and vacation planning,
and real time traffic updates in major markets. Soon, consumers
will also be able to schedule an appointment with their dealer
directly from their OwnerConnection homepage. In addition, owners
will be able to access Yahoo! Clubs (http://clubs.yahoo.com)
and Yahoo! Message Boards (http://boards.yahoo.com)
related to their vehicle, and participate in online chats with
Ford engineers and other company officials.
"Our agreement with Yahoo! enables us to reach consumers
where they spend their time online, to better develop an ongoing
relationship with vehicle owners throughout the entire lifetime
of their ownership. The world is moving online and we want to
ensure that we connect with consumers there, meeting their needs
in the virtual world as well as the physical world," said
Ford President and Chief Executive Officer Jac Nasser. "This
is another element of our totally integrated e-business strategy.
We are serving consumers through multiple touchpoints on their
turf, their time and their terms."
Ford and Yahoo! are working together to leverage Yahoo!'s
Fusion Marketing Online (FMO) programs. The FMO approach to online
marketing provides one stop shopping for companies seeking to
secure a measurable Internet presence. The FMO programs are innovative,
interactive marketing programs designed to help connect Yahoo!'s
significant global audience with leading Ford brands.
The relationship with Yahoo! will expand Ford's reach to more
than 105 million online consumers through promotional campaigns,
targeted advertising and direct marketing initiatives. Online
research panels also will be conducted to help Ford better anticipate
and deliver future products customers desire.
"We are pleased to join with Ford in launching personalized
services on Yahoo! Autos. Ford is not only a global leader in
car design, manufacturing and finance, but they have built the
brands that our users know and trust, which makes this a powerful
marketing relationship," said Jeff Mallett, president and
chief operating office, Yahoo! Inc. "Yahoo!'s FMO approach
is designed to leverage our media and communication services
to meet our clients' marketing objectives. From brand awareness,
to traffic, to distribution of products and services, Yahoo!
is positioned to build comprehensive programs to enable industry-leaders
such as Ford to extend their reach online and uniquely impact
millions of consumers around the world."
The Yahoo! agreement is the latest e-commerce initiative Ford
has undertaken in an effort to connect with consumers at every
touchpoint and help drive e-business activity throughout Ford
Motor Company. Ford.com is a leading automotive destination attracting
more visits per month than any other auto manufacturer site,
according to Media Metrix (September 1999). Ford.com provides
the consumer with an intuitive pathway from the shopping experience
through the purchase, use and maintenance of their Ford vehicle.
About Yahoo! Autos
By steering consumers to car information, merchant services and
nationwide car listings and inventories, Yahoo! Autos helps consumers
make informed decisions. Yahoo! Autos' users can access auto
industry news and reviews; obtain car history and reports; review
financing and insurance information; check out maintenance options;
access the latest polls; bid, browse and buy through online car
auctions; fill automotive product needs; meet with others in
online car communities and follow auto-related sports events.
About Ford Motor Company
Ford Motor Company is the world's largest producer of trucks
and the second-largest producer of cars and trucks combined,
marketing and selling approximately 7 million vehicles globally
through its seven brands last year. Ford Motor Company employs
approximately 354,000 people in plants, offices and laboratories
to serve consumers in more than 200 countries and territories.
Ford also is one of the largest providers of financial services
worldwide through 2,400 branches in 33 countries.
About Yahoo!
Yahoo! Inc. is a global Internet media company that offers a
branded network of media, commerce, and communication services
to more than 100 million users worldwide. As the first online
navigational guide to the Web, www.yahoo.com
is the leading guide in terms of traffic, advertising, household
and business user reach, and is one of the most recognized brands
associated with the Internet. The company also provides online
business services designed to enhance Yahoo!'s clients' Web services,
including audio and video streaming, store hosting and management,
and Web site tools and services. The company's global Web network
includes 21 World properties. Yahoo! has offices in Europe, the
Asia Pacific, Latin America, Canada and the United States, and
is headquartered in Santa Clara, Calif.
# # #
Yahoo! and the Yahoo! logo are registered
trademarks of Yahoo! Inc.
All other names are trademarks and/or registered trademarks of
their respective owners.
EDITOR'S NOTE:
Screen graphics for publication at (http://public.yahoo.com/~lundell/my/final/mockup.html)
PHOTOS OF YAHOO!/FORD EXECUTIVES: Available on Associated
Press via Business Wire (search for "Yahoo!" or "Ford";
or reference photo link to press release) Available at: 2:30
p.m. EST
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