TRUSTe Licensee Hiawatha Island Software is a licensee of the TRUSTe Privacy Program. This statement discloses the privacy practices for the hisoftware.com. When you visit a Web site displaying the TRUSTe trustmark, you can expect to be notified of: What personally identifiable information of yours is collected; What organization is collecting the information; How the information is used; With whom the information may be shared; What choices are available to you regarding collection, use and distribution of the information; What kind of security procedures are in place to protect the loss, misuse or alteration of information under the company’s control; and How you can correct any inaccuracies in the information. Questions regarding this statement should be directed to Dana Louise Simberkoff , danalouise@hisoftware.com . or to Hiawatha Island Software Company, 34 franklin Street, Concord, NH 03301. If the Web site has not responded to your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe (http://www.truste.org/users/watchdog.html). To return to the Web site, please use the "Back" button on your browser.

Hiawatha Island Software Company, LLC and Hiawatha Island Software Company (collectively referred to as HISC) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for www.HISoftware.com.

Frequently Asked Questions

• What does HISC do?
• Does HISC ask for personal information?
• Will HISC disclose any of my personal information?
• Does HISC use cookies and "IP Addresses"?
• How do I remove myself from any mailing lists?
• How do I change my personal information?
• How do I contact HISC?
• What else should I know about my privacy?
• For more information...

What does HISC do?

• Hiawatha Island Software Company, LLC develops software for the personal computer, most notably, the award-winning TagGen.
• Hiawatha Island Software Company specializes in technology-based consulting services.

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Does HISC ask for personal information?

• Our site's registration form requires users to give us contact information (like their name and email address). We use customer contact information from the registration form to send the user information about our company and promotional material from some of our partners. The customer's contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the How do I remove myself from any mailing lists section below.
• Our site uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the How do I remove myself from any mailing lists below. Financial information that is collected is used to bill the user for products and services.
• When ordering software users go through our on-line reseller, Net Sales. HISC retains absolute rights to this information and Net Sales holds no rights. This information is used for registered user mailings and updates.
• HISC will at no time provide address information or e-mail information to partners. We keep private all data and partner information will be mailed out by HISC and you can opt out of this at any time. (No Partner will e-mail you directly.
• Download Trial Software Form - This form is used to gather support information, name and e-mail. These two fields are required. Other fields are optional and are kept so that we can better identify who is using our software.

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Will HISC disclose any of my personal information?

• Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

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Does HISC use "cookies" and "IP Addresses"?

• We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and your shopping cart.
• Our site uses temporary cookies to keep track of your shopping cart.
• HISC Also Logs Browser Types and Date and Time of visitors to better serve our customers.
• Cookies can be refused everywhere except for the order page. Customers can order via a Toll Free Line if they do not wish to accept cookies.

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How do I remove myself from any mailing lists?

This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

1. You can send email to privacy@hisoftware.com
2. You can send mail to the following postal address:
   Hiawatha Island Software, 34 Franklin St, Concord, NH 03301 USA
3. You can call the following telephone number: (888) 272-2484

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How do I change my personal information?

This site gives users the following options for changing and modifying information previously provided.

1. email privacy@hisoftware.com
2. send mail to the following postal address:
   Hiawatha Island Software, 34 Franklin St, Concord, NH 03301 USA
3. call the following telephone number: (888) 272-2484

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How do I contact HISC?

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact

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What else should I know about my privacy?

Please be aware that this site contains some links to other external sites on the internet which are owned and operated by third parties. If and when you click on a link to an external site, you will leave www.hisoftware.com . HISC  has no control of and is not responsible for the availability of, or the content located on or through, any external site. Your linking to any other site is at your sole risk. THIS EXCLUDES our Order site all information given when ordering OUR SOFTWARE is controlled by HISC, when ordering from HISC directly.

Please keep in mind that HISC prides itself on the security measures we have implemented within our systems, data transmission processes, and authentication procedures. However, regardless of our desire and ability to protect your personal information HISC cannot ensure or fully warrant the security of any information you transmit to us online. You must be aware of this and do so at your own risk. HISC takes industry standard precautions to keep your personal information protected and will continue to seek and appropriately adopt new technologies as they are made available with this regard.

HISC, reminds you that you must always be careful and responsible whenever you're online.

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For more Information...

• TRUSTe - an independent, non-profit initiative to promote the principles of disclosure and informed consent.
• Electronic Frontier Foundation - a civil liberties organization working to protect your rights online.
• Electronic Privacy Information Center - established to focus public attention on emerging civil liberties issues relating to the National Information Infrastructure.
• Privacy Issues Page - from the Center for Democracy and Technology (CDT).
• The EPIC Cookies Page - definitions, links, and news.
• How to Protect Your Privacy - information from the Federal Trade Commission.

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© 1992-1999 Hiawatha Island Software Company, LLC  - All Rights Reserved