Tridia DoubleVision® gives you remote control over the terminals of other users, so you can see exactly what they see and take full control of their keyboards just as if you were sitting at their terminals. Support calls are resolved quicker and with less confusion than when just using the telephone. Users train as if they were learning in a classroom, at a fraction of the cost. Software demonstrations flow like you were on-site. Unnecessary on-site trips are avoided as you log off users or start processes remotely.