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ACHIEVE

BOOTING UP YOUR COMPUTER CAREER

Traditional and non-technical skills are important.

by Barbra Lewis

If you have earned a computer degree and are looking for a job in this booming field, the outlook is good. Be aware, however--a degree alone may not be enough to land you a job. General computer degrees aren't as important as having hands-on experience and specialized knowledge. These are developed outside of the classroom.

New York software developer Jack Watson knows. He majored in English but turned his computer hobby into a profession.

"My interest in computers was sparked during my junior year of high school," says Watson. Although I didn't major in computers (in college), I left school with the intention of getting into the computer business. That same year I started my own business as a programmer and did freelance work for small law firms and real estate businesses."

San Francisco programmer Susan Thompson had a similar experience.

"I studied Economics in college," says Thompson. "I couldn't find a job with that degree, so I took a job at Xerox in a computer lab. I found that I was excited by technology, and I paid a lot of attention to how computers worked. I learned programming while working on a project and started to program macros to do more sophisticated things automatically."

Getting Experience
It's a familiar catch-22: you need experience to get a job, but you can't get experience without finding a job first. Because every business is different and has its own programs, software and hardware, a general degree will not apply as well as practical experience. Fortunately, there are many avenues you can take to earn it.

You can start your own business like Jack, or work for small companies. You could also find internships, or sign on with a temp agency for part-time or contractual work that can lead to a permanent offer. Doing volunteer work for local organizations or churches allows you to give back to your community while beefing up your resume at the same time.

Another good idea is to design your own Web page. "That's a nice thing to show a prospective employer," says Thompson. For this, just pick something you like. Nearly every conceivable type of business is getting onto the information superhighway these days. Like dogs? See if your local Humane Society needs help designing a web site. Enjoy skiing? Design a page cataloguing local ski resorts.

In the meantime, keep your eyes and ears open for an actual job. Computer personnel are in high demand, so even though you may be fresh out of school, you still have a good chance of landing something. And even the smallest assignment can lead to something bigger.

To find a computer job, do the obvious-use a computer. Get on the web. Check job sites; there are hundreds of openings for computer careers. Post your resume or send it to companies for which you'd like to work. Schedule informational interviews and see where you'd make a good fit.

You can also register with an employment recruitment firm. Some are specific to the computer profession. (Just be careful; not all employment firms are legit. Don't sign on with anyone who asks for a fee up front.)

The Human Element
Computers themselves may be considered impersonal, but in the computer industry it's still "who you know." Network. Employers will listen to a personal reference before they rely on a resume. Circulate yourself by telling friends and family you're on the job hunt. Go to job fairs and trade shows. Doing so will allow people to see and interact with you.

Even when you land a job, don't expect just to be able to hang out on your computer all day. You're indirectly helping your company market something-people, products or services. You need to understand who and what your company is about and be able to represent it, not only in your computer skills, but in your overall attitude and appearance.

When hiring new employees, potential employers more and more are looking for well-rounded candidates who display leadership, communication, patience, imagination and managerial skills.

Watson, who manages a staff of seven, agrees with this policy.

"When I need to hire someone, before anything else, I look for how well they work with the team and if they are confident and easy to get along with."

Specific Skills
"There are a lot of jobs out there for computer tech people, but you need to develop your own training when you can," says Thompson. "I learned computer technology over a couple of years by integrating it with the projects I was doing at the time."

When interviewing, you need to be able to tell your potential employer exactly what you can do-don't be general or vague. Always be on top of new skills and technology, and use them. Be willing to take additional certification classes in areas that interest you. Although such certification is not always required, it will teach you more skills and show that you have initiative. For example, if you learn Visual Basic or C++ inside and out, you'll have much more to offer a company.

It's also a good idea to learn about the business surrounding the computer profession. An MBA or other advanced degree, in addition to your computer degree, can open doors for you in management and executive level positions if you desire them.

The U.S. Department of Labor projects the computer profession will continue to grow at least until the year 2006. But the one constant in the computer industry is change, so don't get too comfortable, even after you land a job. Show that you are willing to extend yourself and learn new things

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Barbra Lewis is a freelance writer based in Washington, DC.

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