★ wanayoo — archive 1999 http://www.usatoday.com/tech/v0000041.htm



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10/19/99- Updated 10:20 PM ET

Internet Florist

www.iflorist.com

Internet Florist received high marks from consumers for one thing: cheap flowers. Unfortunately for the company, price isn't the only thing that matters. Our Forrester shopper found it to be the least usable flower site and needed aspirin after dealing with the customer service representatives.

	PowerRanking	Ranked out of 5

Cost	8.65	3

Customer Service	11.03	3

Delivery	6.93	5

Features	5.94	5

Transacting	7.83	5

Usability	9.07	5

Overall	49.46	4