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FootPrints Helpdesk: problem resolution, web-based, call
tracking, helpdesk, problem solvingsoftware solution.
The FootPrints Software System combines the
advantages of the Internet or Intranet, World-Wide Web and
Email to
deliver the benefits of an on-line helpdesk to the desktop
of any group
of users who need to share information. FootPrints allows
you to
communicate and collaborate with customers and coworkers no
matter where
they are, as long as they have access to a web browser or
email.FootPrints is the ideal call tracking solution for
helpdesk
engineers.
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