Developer Support
For developers who need expert coding advice related to programming through supported Netscape APIs.  We are committed to making our developers successful.

Technical Support
For assistance with product related questions such as installation, configuration, and maintenance.  Technical Support is dedicated to giving you world-class support and so provides you with several different options to help you find the right answers right now!

Professional Services
From technology assessment and solution architectures to development and deployment, the Professional Services team brings deep product knowledge and experience in rapidly building Internet, extranet, and intranet solutions to every engagement.

Development support from developer support engineers is offered, via email, only to developer program members. To contact our engineers, please fill in an incident report form and submit it online. Allow one week turnaround. For faster answers to questions, check resources listed at our Support and Newsgroups home page. For more information on how to use One-to-One support, read the Developer Program Member Development Support FAQ

Developer program members will be charged on a per incident basis dependent upon the nature of the problem being experienced. To request an incident or if you want to know more about the development support, please read our Development Support FAQ. To submit an incident report, complete this form.